SMS Terms & Conditions
SMS Terms & Conditions
If you give us your number, here is exactly what we do with it: what we send, how often, how to stop in one word, and what we will never do. No fine print games.
ICONTACTIC is not sending marketing text messages at this time and there is nothing to enrol in. These terms are published in advance so they are on the record before the first message ever goes out. When the program opens, this notice comes down and nothing else on this page changes.
How you join, and how you leave
You are only on the list if you put yourself on it. We collect consent where it is offered — a checkbox at checkout, a sign-up field on the site — and we keep a record of when and where you gave it.
Consent is never a condition of purchase
You can buy anything in this store without ever giving us a phone number for marketing. Signing up gets you messages; it does not get you a better price, faster shipping or a place in a queue.
One word, any time
Reply STOP to any message. We send one confirmation that you are unsubscribed, and then nothing else. No retention offer, no “are you sure”, no second list.
By providing your mobile number and opting in, you agree to receive recurring automated marketing text messages from ICONTACTIC at that number, including messages sent by an automatic telephone dialing system. Consent is not a condition of any purchase.
What actually lands in your inbox
Turning off marketing texts does not stop transactional messages about an order you have already placed — those are part of fulfilling the order. If you want those to stop too, contact us.
Frequency and cost
Up to 6 per month
Message frequency varies with what we are releasing, and we cap marketing sends at six per month. Transactional messages about your own order are separate from that count.
Message and data rates apply
We do not charge for text messages. Your mobile carrier may, according to your plan. Check with them if you are unsure.
Reasonable hours
Marketing messages go out during normal daytime hours in your time zone where we can determine it. We do not send marketing texts overnight.
The three keywords
Unsubscribe
Reply STOP to any message from us. You get one confirmation and then no further marketing texts. STOP works from the phone number that received the message.
Get assistance
Reply HELP for support information, or email support@icontactic.com any time. A human answers Monday to Friday, 9:00 AM to 6:00 PM Eastern.
Come back
Changed your mind after STOP? Reply START from the same number, or opt in again wherever the sign-up is offered. Nothing restarts on its own.
Email support@icontactic.com with the number that is receiving messages and we remove it by hand. Do not keep replying to a message that is not responding — write to us instead and we will confirm the removal.
Carriers and delivery
Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier, your device, your coverage and your plan — none of which we control.
- A message may arrive late, out of order, or not at all.
- Changing your phone number without telling us means the new owner of that number may receive messages meant for you. Reply STOP or contact us so we can remove it.
- Not every carrier supports every feature. Where a message cannot be delivered, we do not resend it endlessly.
What we do with your number
Use it for the program you joined
- Send the messages described above
- Share it with the messaging providers that deliver those texts on our behalf
- Keep a record of your consent and of your opt-out
- Answer you when you reply
Treat it as a product
- Sell or rent your phone number
- Share it with third parties for their own marketing
- Text you about anything you did not sign up for
- Ignore a STOP
Everything else about how we handle personal information — what we collect, how long we keep it, and the rights you have over it — is in our Privacy Policy. If you are in a U.S. state with an opt-out right over targeted advertising, use Your Privacy Choices.
Eligibility
- You must be at least the age of majority where you live, and the account holder or an authorized user of the number you enrol.
- You must have a U.S. mobile number capable of receiving text messages. We do not run an international text program.
- Enrolling a number that is not yours is not permitted, and we remove it as soon as we learn of it.
Changes to these terms
We may update these terms. The current version always lives at this URL with the date below. Material changes to how the program works are announced before they take effect. Continuing to receive messages after an update means you accept it — and STOP is always available.
These SMS terms form part of our Terms of Service and are read together with our Privacy Policy. Any dispute about this program is handled under our Dispute Resolution & Arbitration policy.
A number you cannot get off a list is a bug, not a policy.
Write to us with the number and we handle it by hand. Monday to Friday, 9:00 AM to 6:00 PM Eastern.
Last updated: September 8, 2026 · Icontactic, 3661 South Miami Avenue, Miami, FL 33133, United States · support@icontactic.com